The problem is the key to success in business and life

They taught everything I know. Their names are: where, what, when, why, how and who. "

The late great Earl Nightingale suggested that we add two more friends to join this group. They are, if.

Whether you are looking for ways to increase sales or control and reduce costs, the problem is key. Whether you're working to improve customer service or product quality or quality of life, the problem is key.

Asking questions and asking answers is the key to all your success in business and real life.

Questions are as follows:

What happens if we do this?

Why are we doing this?

Why don't we do this?

Who else can I sell to?

Where else can we get this?

What can we do to reduce costs?

What can we do to increase productivity?

What can we do to improve quality?

What can we do to improve our services?

How to do it?

How can we do better, faster, and cheaper?

How can we improve quality, service and profit?

How do we cut costs?

If we do this, will we improve the quality?

If we do this, will it improve the service?

If we do this, will it increase profits?

Which provides us with better quality?

Which is best for our customers?

What do we get in exchange for this fee?

Who else can provide what we need?

Why do we have to pay so much?

Why don't we deal with another company?

Why do we have to deal with them?

How many other bids have we received?

in case?

How can we change the equivalent or better quality at a lower price?

What are other companies charging for this product or service?

What other companies pay for this product or service?

Will this process or step add value to our products or services, or will it generate additional profits?

When will this investment be rewarded?

You know my point. You must ask questions and find answers. You must also prove the reasonableness of the answer.

You must never stop asking. If you are not always asking questions and responding to the answers, you are either assuming that you are either stagnant. Any party can be fatal to your business.

You must check every stage of your business. If you find that you have found huge savings and made significant improvements in how to do business, you may be surprised by how much effort you may have.

You can improve the way you work at any time. You must find ways to do business more effectively, eliminate unnecessary steps, improve quality, increase productivity, reduce errors, increase sales, increase business profitability, reduce costs and control costs.

Let me give a small example of how a company can prove that a hypothesis is very expensive. One of the many products offered by the company is the holiday label strip. This is just a stripping label, posted on a holiday gift, showing "come" and "from". Banks across the country buy them and provide one to the customer during the holiday season.

Over the years, the company has packaged these packages in 250 packages and sold them at a minimum of 1,000. Shrinking packaging is time consuming and expensive. I asked them why. Why do they need to shrink the package? How do they know if this is important to the customer? What impact does packaging have on customers?

They asked the question and found the answer. In this case, the answer is that the customer either doesn't care about packaging or doesn't like shrink packaging because it just means they need more work to open the package. After years of hard work, they always do this and assume that this is what the end user wants and they find it different. They are now packed in bulk. They save between $20,000 and $30,000 a year, and their customers are more satisfied or neutral with this change.

Does the company sacrifice quality in any way to save money? No, they increase productivity, increase customer satisfaction, and increase profitability by doing so.

Ask these questions. They are the key to improving the door.

You should constantly review each of your operating areas to find ways to improve. Use common sense. From office expenses to customer service, from distribution and production to quality control and transportation, you'll be amazed at how easy it is to improve operations, reduce waste and redundancy, and achieve significant savings.

From the way you sell goods to the way you buy them, it's up to you. Everything we do can be improved.

You have the most powerful power, it is between your two ears. You have it, free and clear. All you have to do is put it into practice.

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